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CHANGE RESISTORS ARE WELCOME
The majority of people in organizations will just gladly go along any changes communicated as a positive development in the right direction.
But for some, change is not an easy sell, and more processes need to happen to ensure buy-in for all important stakeholders. As an on-purpose leader, you can take these small steps:
1. Overcommunicate the positive gains and the immediate steps.
The rest of the time, it's the middle phase that's ambiguous but not necessary to be bogged down by it. Keep the focus on the high-level objectives and what they can do right away. Immediate steps take their eyes off worries and fears, and lead them to practical things they can work on.
2. Be clear about the challenges and pains that will be faced
Do not promise the moon and the stars. What is mostly likely to happen in the beginning is that there would be massive amounts of adjustments to be made and then, the 'settling' period which would be the 'in-between' moments for most people. Tell them all the pains that will have to be endured and don't gloss over critical issues for each departments to do.
3. Resist going back and staying in one place in the change continuum
Do not go back romanticizing the past ways or methods of doing things. Resist this water-cooler talks in your office and in your boardroom. The legroom of moving initially is already an achievement in itself. You have come along in this continuum.
But don't rest your laurels in one place. You have to move to the next level-whether is developing and strengthening your talent, building a pipeline of future clients and customers, building a knowledge management system, among others. It could also mean preparing your Board Trustees and executives for a robust leadership role throughout these change period.
4. Celebrate with your key team and learn ways to accelerate
Gravity pulls us down. As much as we'd like to think that all the resisting dragons are slayed. Inertia and entropy, like gravity can bring organizations out of their momentum and elide their impact. Learn ways to accelerate and defy the need to do a lot of consultations which would not add value or wait for the next greenlight from higher-ups.
Be the best believer of this transformation in your organization. When the chips are down, remember, this is a phase, not the end. Resistors are not enemies to be thrown out of the bus. You should appreciate the value they provide and how much worth the journey it is to keep them alongside with you throughout the process.
If you're interested to deep dive into your strategy, change, and engagement issues, reach out to me at firstname.lastname@example.org. Don't wait for the perfect time, situation, or budget.
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